We respect your right to privacy and this policy sets out how we collect and treat your personal information whilst using this Site. We will at all times endeavour to comply with the Privacy Act 1988 (Cth) and any other relevant privacy rules and legislation as enacted from time to time.
By accessing this Site you consent to the collection and use of your personal information and our right to make amendments to this statement from time to time. We encourage you to regularly review this statement to inform yourself of any amendments.
What personal information do we collect?
As a visitor to our site you may be asked to submit personal details about yourself by email or online form. The information you submit or send electronically is received by our network and stored in our database.
In sending us an email, completing an online form, contacting us through our social networking services such as Instagram, Facebook and Twitter, you accept that you have granted us consent to use any personal information within our organisation for the purposes we prescribe including responding to your queries, re-publishing information on our site, and compilation of our databases and research for marketing purposes.
use of your personal information
The information we collect is used to provide our services to you. We may pass on your depersonalised information in statistical or demographic form to third parties. We do not submit personal information to third parties however, if we do we will seek your consent prior to submitting personal information where practicable, unless required by law.
We may use the information you provide to send you e-newsletters outlining news, services or events. If you do not wish to receive any marketing material from us or be entered on our emailing list, please click the unsubscribe link on the email communication.
We reserve the right to modify, collate, edit or track personal information in order to improve our services to you or if required by law.
Security, quality and accuracy of information
We take all reasonable steps to protect your personal information. However we exclude any liability whatsoever allegedly caused by a breach of security and/or any unauthorised access to your personal information and/or any other information placed by you on the Site. We will take all reasonable steps to keep up to date with any advances in security technology.
Use of your information outside Australia
As part of your contract with us, we may need to transfer some of your personal information to one of our international technology partners. We will use reasonable endeavours to ensure that the recipient jurisdiction has in place a similar regime which recognises your right to privacy. All our international technology partners have privacy statements which comply with the legal requirements of their jurisdiction.
Our website uses Google Analytics. This is a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Links to third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites. We may also allow service providers like third party analytics, advertising and adserving partners, to place cookies on your computer using web beacons. We may, or may allow third party service providers to, use mobile or tablet measurement software to obtain similar information to that which we obtain through cookies or web beacons.
Your right to Access and Amend Information about you
You can access and update your personal information by contacting us.
Complaints about privacy
If you have any complaints about our privacy practices, please contact us with details of your complaints. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
If you have any questions at all, you can contact us in the following ways:
Email: please use our contact form
Mail: C/O AGOGA, 164 Bondi Rd, Bondi NSW 2026 Australia
For more information about privacy issues within Australia, please visit the Australian government website for the Office of the Information Commissioner.